I think given I have purchased the tickets I should be able to have a way to download or share it. I bought tickets to see Breaking Benjamin and Papa Roach.. Then just a week before the show Columbus Ohio made Covid shots mandatory. Thanks to them we have been refunded for tickets that were purchased for the C2C event in March 2024 after the site had crashed during the Early Bird booking and whilst my original tickets were in the basket, disappeared and showed only the top tier tickets available. Today AXS is one of the companies that have the highest protection against fraud. Youll be able to transfer money to your bank from your account on AXS.com. User and expert reviews regarding the service vary somewhat. Not sure why they do it. bridgewater high school field hockey; monarchy and dictatorship similarities and differences Editor, Marcus Herbert. If ticket holders wish to ask for a refund for a rescheduled show, they almost always can. At this time, we only exchange items if they are damaged. Your review is recommended to be at least 140 characters long. And youre done! Without registration, you will not be able to make a deal. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. There were 43 people in line before us. How can we possibly contact them with a question? Find answers to frequently asked questions about First Avenue. For tickets bought in person with cash or debit card, refunds must be sought . I purchased Ed Sheeran tickers back in March and could no longer attend so went with the option to resell using the AXS site. Ticket prices can vary with the demand and popularity of each show. He responded to my email straight away, which surprised me, he took my email seriously and was so supportive and helpful over an issue that was clearly my mistake. As a rule, the companys employees identify potential scammers even before the purchase and sale transaction is completed. For other states, find Immunization Information Systems contact information HERE. They are the instantly available for resale for 3x the price. Just follow the simple steps to make the tickets officially yours. Buying for future events: The shows must go on, and eventually they will. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. As for the refund in case of cancellation of the concert, the full amount will be returned to the buyers card. 13 April 2016 at 4:01PM. First Avenue & 7th St Entry and all of our establishments BAN GUNS on the premises. First comes the toilet paper, food and other essentials. Also that I could receive a full refund for my ticket if a pass didnt become available. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. AVOID AT ALL COSTS. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . AXS does not set ticket prices, determine seating locations, or control the release of ticket inventory -- such decisions are controlled by AXS' clients. It's all a fan needs, all in one app. They do not commit. OTC tests need to be taken onsite at the venue in front of venue staff. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. If available, youll see the option to get tickets with AXS Official Resale on the event page. As a reminder, please check individual concert and event pages for specific details, as some artists may have different requirements than our general venue policies. With the one AXS app you can view and use tickets for The O2 arena, OVO Arena Wembley, BST Hyde Park, and more, all in one place. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Ticket machines are located directly at the tram stations. Unlike e-mailed tickets in PDF file format or barcodes, the company uses digital tickets that are very difficult to fake, they are very reliable. This is confirmed by several experts. Either way they are correct you aren't entitled to a refund. Such symbols include, but are not limited to, the Confederate flag. Two happy customers here - and will totally book through AXS in the future! I am now discussing this matter with trading standards. AXS.com terms of ticket purchase. 173.236.224.153 For more information, please see our Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Footer.languageSelector.ja-jp.region Sign into your AXS Account and click Listings, Valid, State-issued, Drivers License (not clipped or punched VOID), Valid, State-issued, Identification Card (, The name of the item you received in its place, A clear photograph of the item you have received, Masks are final sale and are not eligible for returns and exchanges, Sale items cannot be returned or exchanged. The body said: "Unfortunately, we have some bad news: the tickets that were transferred to you for MUSE 4/6/23 have been canceled and removed from your account. Click here. First Avenue Productions is committed to providing a respectful and inclusive environment that is free from harassment and discrimination. It is very important to notify the service about the changes when changing the details. Its up to you! Customers of the service often ask questions about ticket cancellation. 2023 Trustpilot A/S. - and then was told that there was no explanation for this other than the seller may have bought too many tickets in violation of a policy. With your SocialCard, your ticket will cost less. Patrons requiring accessible seating are able to purchase a ticket for themselves, plus up to three ticketed companions. Due to the concert finishing the ticket was removed from the App and I had no order number to prove I bought a ticket which is where Richard saved the day! If your event is cancelled, we'll automatically refund the credit card used for purchase* (usually within 30 business days of the cancellation announcement). They rob people of their money. During this period, the platform has achieved a lot. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Bought your tickets at the venue's box office? If you need medical seating, another entry in this section provides instructions. In buses, you may buy a ticket directly with the driver. I wasnt able to get a ticket legitimately, but scalpers are allowed to scoop up the tickets and make a ton of money. The companys management also officially declares that All tickets sold on AXS.com And the ASUS app, including standard tickets and resale tickets, are 100% official and guaranteed authentic. AXS - Official Tickets and Your Source for Live Entertainment The company works not only with customers from America but also with foreign fans, the service is very popular among users of European countries. When fans have tickets they cant use, they list them for other fans to buy. First Avenue and all of our venues are following guidance from state & local officials as well as the CDC regarding COVID safety. AXS Premium gives fans direct access to purchasing official and genuine tickets at market value, with no risk of purchasing counterfeit or stolen tickets. Anyone can write a Trustpilot review. Arzelia was very quick with her responses and incredibly helpful. Ticket purchases are final. If a replacement item is not available, we will offer an alternative, or refund the purchase price of that item. I had tickets for both Detroit and Louisville. Each customer of the service needs to understand that fees vary depending on the venue and the event. Three years after the company was founded, it managed to achieve good results: AXS officially sold tickets for 40 venues in America and the UK. To do this on the date of the concert! StubHub and several more of these sites are also currently offering fans 120% credit toward future purchases instead of refunds for canceled shows. Those refunds do include the various fees, too, except for postage if the tickets were mailed. Most often (if you study the statistics of all the leading ticket sales companies in general), ticket sellers, as well as hackers who control various computer programs, try to carry out fraud. Hinsichtlich der Busverbindungen Yep! Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. Persons under the age of 21 may not attend 21+ events at the Turf Club. This fee helps the company to cover the costs associated with the support of the service itself, technical and other details. The tickets were canceled due to fraudulent activity on the part of the original purchaser (the person who transferred the tickets to you). Tables located on the balcony level at First Avenue are reserved forFirst Avenue Membersand guests of the club. may not be valid. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Georgios is probably the most efficient and helpful ticketing agent I've ever come across. Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. Datenschutzerklrung. Chris Riemenschneider I assumed I would have to sell it but no help offered we unfortunately lost my sister who I purchased the gift for. Find out how we combat fake reviews. Appreciate any help you can offer to allow me to resell as a minimum. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. This is actually a good deal if you regularly turn to these sites for tickets. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. If such an unpleasant situation has occurred, then you should not immediately panic, just contact the support service, which will solve the VSN in the shortest possible time. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. The service offers a very convenient familiarization system: you can see the layout in the hall or at the stadium. If you have questions about a ticket purchase, please contact AXS by submitting a request or Live Chat. Richard was fast and efficient in helping find my order number for a concert I could not attend and was waiting for a refund. When selected the higher price, was told this was no longer available. At the customer service centre located at Nassauer Str. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) This is a steadfast policy and we allow for no exceptions. Then I applied for my PA pass so that I can have a carer with me (without which I would be unable to access the event). If we are talking about canceling a purchase on your part, then any purchase on the service is final and cannot be canceled by you. Pandemic brain fog might be to blame, How the COVID-19 pandemic has changed Minnesotans' lives. During the period of lockdowns and mass cancellation of concerts, AXS also faced several problems. Similar experience to many others, I sold tickets through AXS waited until 10 days after the concert as advised - 10 days later still no payment, contacted them via live chat and advised payments go in the Friday after the 10 days and guess what still no payment. A variety of tests will be accepted, including from the Minnesota Dept. The tickets will be delivered to the buyer automatically. All rights reserved. Best Ticket Broker! Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website (213). Privacy Policy. You can email the site owner to let them know you were blocked. The Fitzgerald Theater is a fully seated, reserved venue with 2 balconies. This website is using a security service to protect itself from online attacks. We often link to other websites, but we can't be responsible for their content. So youd think wed be able to sell or transfer, right? Despite me sending Paypal and bank statements to prove I have not received funds they are still withholding my money and have now just stopped responding to me. the cottages at tucson resident portal; 2021 iowa custom farm rates; biggest human skeleton ever found; Blood Donation. Five star +!! Please check the individual event page for exact policies and requirements. If you are attending a show at Palace Theatre, Fitzgerald Theater, or an outdoor event at Surly Brewing Festival Field, ADA accommodations can be made by purchasing ADA Accessible tickets by following the Buy Tickets button on our websites. The companys executives declare that they are supporters of a transparent system of fees. THE DEPOT: Located next door to the 7th St Entry. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. The site owner may have set restrictions that prevent you from accessing the site. Lack motivation? I call and emailed them multiple times and they said they were refunding me the money in 3 to 5 business days. Critics called this fact a great achievement, especially in the conditions of total distrust of users, which was observed in 2013-2015. Such speculations are severely suppressed by the service. The tickets are no longer valid and will not gain you entry to the event. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. Tickets bought through resale sites: For events that are canceled, StubHub, VividSeats and similar sites are giving out refunds just like Ticketmaster. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. AXS handles payment and delivery so buyers and sellers never interact with each other. The technical service of the service has previously stated that it is working on troubleshooting. This is the best and only verified marketplace where fans can connect to buy and sell tickets. You can find more information in the Citizens Service Booklet (Servicebuch fr BrgerInnen): And in the brochure Help for Women in Conflict Situations (Hilfe fr Frauen in Konfliktsituationen): Phone: Semesterticket - a model of solidarity. If you are a ticket seller, then before you start working, you need to fill out the following form: It is necessary to fill out the questionnaire for several reasons. After that, the tickets will be theirs to use with the AXS app. If you place an order with no pre-order items, and you havent received it within ten days, please emailinfo@first-avenue.com. Please include your order number and a photo of the damaged or defective item. Performance & security by Cloudflare. Claim request is processed after verification.. AXS Ticket Reviews Is AXS Tickets Legit & Reliable? Ticketmaster, AXS, eTix and other ticket platforms e-mail ticket buyers with specific details on a show-by-show basis. We are estimating two-four weeks for items to become in-stock, and well ship complete orders as soon as possible. So I guess I'll be leaving one devastated child at home. But was sold the worst possible tickets right at the back of the stadium?? Ticketmaster and other websites have a Request a Refund link on their website (often under the Your Account dashboard). Customer Reviews are not used in the calculation of BBB Rating. Many customers like how the service staff solves their problems: quickly and politely. You cannot buy a ticket inside of the tram. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. found at the bottom of this page. ******* will also be getting a complaint. Many fans find it best to TRANSFER the seats to their guests prior to the event. We cant even do that. This service is legit reliable and safe, the company is trusted by millions of users. When buying a ticket, you can get acquainted with all the details both from your computer and from your phone. Mehr Infos unter For instance, tickets to Rage Against the Machines quickly sold-out May 11-12 gigs at Target Center will likely be just as hard to come by when the band reschedules them, as it pledged it will. They have almost 400 of my money and seem intent on keeping it and making it impossible for me to get back. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Your ticket will remain valid for the new date. Children under the age of six can travel for free. We notice that your web browser is out-of-date. As a rule, this fact is associated with a problematic update. Thank you so much. If you are not currently vaccinated, you can find out when, where, and how to get a free COVID-19 vaccine via Minnesotas Vaccine Connector HERE. , Star Tribune Friends have 2 days to decide whether they need tickets. There are no suggested results at this time. BBB Business Profiles generally cover a three-year reporting period. Still no refund. Thanks for the great review, Jackie - we are pleased Richard was able to assist in a timely and polite manner. x. There is one very interesting point that distinguishes the service from many of its competitors: AXS processes payment and delivery, so buyers and sellers never need to interact with each other. After selecting the country and region, you will need to fill in the necessary fields, which you will write the details of the order in question. +49 681 905-1111 Due to COVID-19 and the Stay At Home order, we have been exercising caution and limiting the number of staff onsite in our small merch production space.