Remove the filter unit by twisting it counter clockwise. It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell. This may also be the cause of the blockage light continuing to flash despite testing for the aforementioned issues and their fixes. To resolve this, you can contact Dyson service. Dyson v11 fully disabled and cleand thoroughly. Replace vacuum into the charger. Check out a detailed explanation of all Dyson parts guide. Whether its related to general cleaning or it includes cleaning with high-tech vacuum cleaners, I always test them myself and then share valuable opinions with you. And with in Dyson, because of their superior in-line design and six-stage filtration mechanism, the V10 and V11 models are one of their most effective models. Canstar Blue's website terms and conditions apply. 3. Dyson Airway Blocked: Solve and Prevent This in Future - HowTL With the High Torque cleaner head removed from the machine, turn it over and undo the fastener. This vacuum feature alerts the user when airflow is restricted and guards against motor and any other potential damage. Hopefully, this will stop the blockage light from flashing. After they are stuck, they will gather other debris and block your machine. Remove the Brush bar from the Soft roller cleaner head and clear away any hair or fibres. This helps reduce wear on the components and keep your Dyson working longer. Your Dyson vacuum is designed to work on hard floors and low-pile carpeting. Remove the charger from the machine and pull the trigger. If the vacuum has any suction at all, it will lose a lot of it with the sock stuck in it. Check that the filter unit is completely dry. The battery is designed to be left on charge permanently, and this will ensure that the machine is fully charged when it's next used. Slide the main brush bar back into the cleaner head. Two options are displayed when accessing this menu screen. C: The Dyson doesn't do anything anymore. The vacuum cleaner does not suck or the suction power is greatly reduced You can't see through the vacuum cleaner rod If your, When you see the blue flashing light on your Dyson, you may wonder what does flashing blue light means. Please be aware Dyson V11 vacuums use two types of battery. I've taken it apart (without actually PULLING it apart) to try and identify the issue but can't find what keeps triggering the alert. Despite the fact that Dysons parts are durable and long-lasting, they occasionally experience wear and tear. However, if you find any difficulty in doing it yourself, you can always reach out to Dyson customer support team for professional help. The only way to find this is to go through the actual tube of the Dyson itself. Marks on the wand can be caused by making contact with a painted surface such as a door frame. The overall run time is displayed on the digital display screen in minutes and seconds and will vary between each of the three power modes. Dyson Supersonic hair dryer Professional edition owners should call 1-866-861-2565. In many cases it is a Dyson air duct blockage. Only the filter and the two washable brush bars from the soft roller cleaner head can be washed. Dyson directs you to the Replacement Parts page to shop for anything you need replacing. If the digital screen isn't showing any alerts, please check the LED lights on the Main body. Support | Troubleshooting | Dyson 1. The blockage light is always coming on, even though I clean it all the time. The steps above show that it can be quite a quest to find out exactly where the blockage in the air duct of your Dyson vacuum cleaner is located. To achieve the maximum run time, the machine must first be calibrated. Stand the brush bars upright. If your Dyson vacuum keeps pulsing, it's likely due to blocked airflow. Use a coin to turn the end cap a quarter counter clockwise until it clicks into the unlocked position. This machine is fitted with an automatic cut out. Examples of components that need to be replaced include the motor, seals, bearings, belts, and brushes. Remove all tools and accessories from the machine e.g. You should also avoid vacuuming any large objects or sticky substances that can become stuck in the machine. Look for the warranty card in the box or check the Dyson website for warranty cover. Refit the accessory back onto the machine. Keeps blocking only after a few seconds of using it. Stand the brush bars upright. Before testing the machine please ensure that any hair or loose clothing is clear from the machine. This should be completed within one cleaning session, but the trigger doesn't need to be held down throughout. The machine should be charged with the battery attached to the machine. Be careful not to pull the 'ON' trigger. . V11; Troubleshooting . 1 solid blue light will indicate the machine has a low level of charge. Gently pull away from the machine. Hold the machine with the bin in a downwards position. Check the neck of the Cleaner head (where the Cleaner head connects to the Wand) for any blockages. Remove all tools and accessories from the machine e.g. Not happy. Three options are displayed when accessing this menu screen. Im sorry to hear that! The vacuum cleaner rod or another Dyson component may then be blocked. Robbert graduated from the University of Applied Science with a degree in Commercial Economics in 2019. The vacuum picks up objects that are too big or sticky, clogging the hose or nozzles. Amber light. It may also experience a blocked airway due to incorrect or improperly installed accessories. Using the Combination tool, clean the shroud to remove any debris around the cyclone. Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Filters need to be replaced regularly when they are completely used as using a worn out filter decreases the efficiency of vacuum cleaner. Using a coin, turn the end cap anticlockwise a quarter of the way to remove it. Flex the hose to release the sock if it is farther inside, and then remove it using your finger or a coat hanger. Ensure there is no build-up of dust or debris in the small crevice between where the brush bar sits and the neck of the cleaner head. 5 Best Cordless Vacuum Cleaners For Carpet. Dyson vacuum won't turn on (not even after charging) Cleaning the filters regularly will also keep your Dyson vacuum running smoothly. Click the floor brush back on the Dyson vacuum cleaner and hold the trigger button again for 10 seconds. Dyson Vacuum Not Sucking (No Suction Power): Fix!! Worry not; this post will address the issue separately as well. Dyson vacuums are fitted with an automatic cut-out if any part of the vacuum becomes blocked. You can solve this by ordering a new Charger below or you can contact our Customer Support Team at 1-866-314-8881. I change the filter each time I use the machine due to filter light coming on even after a short vacuum of minutes! One of the reasons the Dyson would flash the blockage light is if the pieces are not linked correctly. If an object becomes lodged, your blockage indicator light will flash, and your machine may stop working. This is likely on the floor tool of the vacuum, in the accessories, the vacuum wand, or even in the bin. WARNING: Please do not use detergent, do not wash in a dishwasher or washing machine. Disconnect the handles at each point to determine where the blockage is. Please ensure the battery is charged to 100% after every use. Remove the brush roll and vacuum cleaner belt. The bin base will not open if the red button is not pushed down fully. Use a coin to turn the end cap a quarter anticlockwise until it clicks into the unlocked position. On a Dyson handstick model, the battery is attached to the handle. Hi Amanda, Leave to cool down before looking for blockages. It is therefore necessary to clear the blockage quickly. Operating the machine while it is partially dismantled could result in personal injury. Should the dirt in the bin exceed the MAX mark, the excess dirt can be pulled directly into the filter causing a blockage. In fact, the vacuum cleaner might even have no suction power at all. My name is Robbert and I test vacuum cleaners so you dont have to. Washed and cleaned parts must be completely dry before being refitted to the machine. On the side of the cleaner head, locate the end cap. If the warning does not go away after cleaning, it may be a problem with the motor. Stick vs Upright Vacuum: Which One Should You Choose? Diagnostic, displays a series of numbers, letter and percentages. Everything is clean and seems to be connected properly. WTF. Or have you ever had trouble removing a sock that became stuck in a vacuum hose? Operating the machine while it is partially dismantled could result in personal injury. Welcome at Vacuumtester.com! Please connect the floor tool directly on to the bin. If you are able to identify which part of the machine the smell is coming from, replacing this part may resolve the issue. Remove all tools and accessories from the machine e.g. A trouble-free warranty is provided with each Dyson. On older Dyson models, the blue light will flash to indicate an airway blockage. To get the best experience, we recommend fully charging your machine after every use. Does the blue light stop blinking? Ensure there is no build-up of dust or debris in the small crevice between where the Brush bar sits and the neck of the Cleaner head. Not cleaning the container timely will place undue strain on the motor, decreasing the efficiency of the machine and even sometimes requiring vacuum cleaner repairs. Remove as necessary. Any dirt build-up or blockage should be removed before you reassemble the roller brush and plate. If the machine is cutting out/pulsating, this will indicate a blockage. To get rid of any loose dust and debris, lightly tap the filters against the edge of the sink or on the trash can. Expert: Tamar D replied 3 years ago. Inspect the machines front inlet for obstructions and clear them as necessary. The following will explain how to remove and clean your filters: You should leave both filters to dry for at least 24 hours to ensure theyre completely dry before refitting them into the vacuum. Check the cyclone for blockages and remove as necessary. The alert will flash for approximately 5 seconds, proceeded by a playable graphic. Remove the charger from the machine and pull the trigger. If you find there is no blockage in the vacuum and still your vacuum light is flashing, it can be a reason for a headache. When a new vacuum cleaner appears, he is eager to test it extensively. A damp or musty smell is caused when dust in the cyclone has come into contact with water. Firmly push the red bin release button. In most cases this would suggest that the filter is blocked. Close the clear bin by pushing the bin base upwards until it clicks into place. Been having issues with my V10 stick vaccum after only six months, the blockage alert light keeps coming on even when the barrel is almost completely empty and there's nothing in the tube. The alert will flash for approximately 5 seconds, proceeded by a playable graphic. Continue washing until the water runs clear. Gently slide the rear brush bar out of the cleaner head. Dyson V11 Absolute (Nickel/Blue) V11 . Leave the filter to dry for a minimum of 24 hours in an environment with good airflow. Troubleshooting; Unusual noise . Vacuuming large particles, or sticky substances could contribute to blockages in the airways of your Dyson vacuum cleaner. Check the blockage light. Very disappointed in my v11. Its annoying that the blockage keeps coming back. Please connect the floor tool directly on to the bin. . Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. You can solve this by ordering a new Battery below or you can contact our Customer Support Team at 1-866-314-8881. You can solve this by ordering a new Mini Motorized tool below or you can contact our Customer Support Team at 1-866-314-8881. To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. Wand, Cleaner head, Crevice tool etc. Whether you own a Dyson DC58 or a V11 or any other model, the pulsing process can seem confusing at the best of times. instagram Clean the vacuum in every area to remove blockages or dirt build up issues. Slide the main brush bar back into the cleaner head. In this article, well examine the various causes of the Dyson blockage light remaining on even after cleaning, particularly in the v10 and v11 models. Okay, sounds like you've covered all your bases. Remove the brush bar from the Direct drive cleaner head and clear away any hair or fibres. We will look for the best vacuum cleaner that suits your wishes and needs. What do you think is the problem? At Vacuumtester, we conduct extensive research into vacuum cleaners. Locate the end cap and using a coin, turn it anticlockwise a quarter of the way. A trouble-free warranty is provided with each Dyson. The screen will alert you when your machine needs your attention. The blue LEDs on each side of the battery should light up. All components, including the cleaner head, crevice tool, and wand, should be removed from the machine. Shake firmly while covering the outer edge to get rid of the dirt. Our customer care team is available during the following hours: This machine is fitted with an automatic cut-out. But, before you throw your vacuum on the scrapheap and buy a new one, there are ways to help increase the longevity of your beloved cleaning machine to still get your moneys worth! switches on and off in quick succession) and the blockage indicator will light. Been having issues with my V10 stick vaccum after only six months, the blockage alert light keeps coming on even when the barrel is almost completely empty and theres nothing in the tube. Gently slide the main brush bar out of the cleaner head. Dyson V11 Absolute (Nickel/Blue) V11 . You could also check if all the parts fit together properly. Clean the clear bin with a damp cloth only. Check the neck of the cleaner head (where the cleaner head connects to the wand) for any blockages. With the cleaner head removed from the machine, turn it upside down so the underside of the cleaner head is facing you. Support | Troubleshooting | Dyson We also had the vacuum head replaced. Remove the Brush bar from the Cleaner head and clear away any hair or fibres. With the Cleaner head removed from the machine, turn it over. Turn the filter clockwise until it clicks into place. One major advantage of this new era of stick vacuums is that these appliances can often be fixed rather than replaced. Before replacing, check that the brush bars are completely dry. Check that the filter unit is completely dry. Using a coin, turn the fastener anticlockwise a quarter of the way to unlock the end cap, and slide it up to remove. Under the cleaner head by the soft roller, locate the fastener. In this article I'll tell you why you can solve this the fastest with these new Dyson filters and how you can prevent this message in the future. Check the neck of the cleaner head (where the cleaner head connects to the wand) for any blockages. This helps the battery and monitoring system's algorithm to more accurately calculate and display remaining run time. Finding the precise location of the blockage in your Dyson vacuum cleaners air duct and the reason the blockage light is on can be quite a challenge. The optimum balance to clean all floors. Dyson Cordless Vacuum Not Working - How To Fix Troubleshooting Guide Check the inlet at the front of the machine for any blockages and remove as necessary. Switch the suction control slider to the negative setting and continue testing. These can be removed by wiping with a damp cloth. Ensure the vacuum is unplugged from the charger, Remove the two screws located on the rear of the handle and three on the underside of the battery, Take out the old battery and put it aside, To remove the pre-filter, lift it out from the top of the vacuum, To remove the post-filter, rotate it anti-clockwise until the two solid black dots line up, and pull the post-filter off the back of the vacuum, Turn the pre-filter upside down and tap to remove any excess debris, Run water over the outside of the pre-filter until the water runs clear, Squeeze and twist with both hands to make sure the excess water is removed, Take the post-filter and in a similar manner, run water into the open side then tap the filter to remove all debris and repeat the process until the water runs clear, Ensure the appliance is disconnected from the charger, Inspect each part of the vacuum and clear any blockage before restarting, To gain access to blockages in the floor tool, remove the base plate by using a coin to loosen the screw marked with a padlock, If you cannot clear an obstruction you may need to remove the brush bars (outlined in the next section), Ensure the appliance is disconnected from the charger before removing the brush bar, Use a coin to turn the fastener to the unlocked position, Slide out the large brush bar and remove any debris by pulling it off, Lift out the small brush bar and hold both under running water, Leave both brush bars upright to dry completely for a minimum of 24 hours, Once dry, refit the small brush bar before the large one, Close the fastener by returning it to the lock position. The bin will slide down opening the bin base. Follow our step-by-step guide to check every part. If the warning light is flashing, it's probably time to clean the filter. Does the Dyson continue to pulse? Read more about Vacuumtester. Ensure there is no build-up of dust or debris in the small crevice between where the brush bar sits and the neck of the cleaner head. The issue MAY BE YOUR BATTERY! But here is a detailed explanation of how to stop the Dyson v11 light from flashing: Remove all Dyson components from the vacuum. Airway blockages in your Dyson can be caused many different issues. Rotate the end cap to the open position. Close the fastener by turning it a quarter clockwise. Then you will also see a message on the LCD display. youtube