Leave there and get notifications my credit has been ran as a MORTGAGE INQURY. Don't do it. 2881 E Oakland Park Blvd STE 205 Fort Lauderdale, FL 33306-1813 Visit Website (954) 687-0482 Customer Complaints 113 complaints closed in last 3 years 68 complaints closed in last 12 months Read. Sign up to receive our free weekly newsletter. I was then told that someone would call me back. We should have been only paying about $75 for the room. ;?O?n>$g?0L:1bC97|/~2/aWQ'~-5)~'%LNC-u: i5/>XFbBr4:3ycZK The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. When we arrived we found out our room wasn't available, which was understandable due to renovations. We did not attend the Timeshare package. We did not. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Conveniently located: The race itself will be held at Fallon Park Cyclocross Race, the only permanent cyclocross course in Virginia. SPOILER!!!! If previously registered, you can either enter your 9 digit certificate number or enter your Email address. Well start sending you the news you need delivered straight to you. Our mail notification stated we had to book our stay within 30 days in order to receive the $25 gift card. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. 3LZZ/Ot]9W/7\D=blEf{x;z{X`[o a=| ]m=a`@pl)w4>sOHn~k/q8,g[vjc ekq#rr0c@%~"Bg[+.=A?^C=vOpIop?t,FV|8 $R7?Pr2}^w n\\ v,+&B+YC>1#$i*ubi&. They did not even disclose the things that they were legally supposed to, like the legal cooling off period or the trust in lending statements. Called Gocrv on 10/14 at the customer service number and received an automated voice asking for my certificate number. get quotes and more. They flag my acct as fraudulent and advise it should be removed from my credit in 30-45 days. Leave again and call corporate to inform them of what has taken place. All dates selected must be at least 45 days in advance of the date . BGV offered a $25 Visa Gift card for our inconvenience of waiting 2 hours to fix the situation (but still did not cop the room for us and still want to charge me $143 instead of $159 (for the extra night alone). Get buying tips about Timeshares delivered to your inbox. If this were a regular vacation, I promise I would not be so upset about these issues. Unsubscribe easily. I'm so glad we could make their day as much as they did ours. We take pride in our business and efforts in satisfying our customer's travel needs. Access the headquarters listing for Customer Service Network Group, LLC. Then on top of that you pay them with a card and they send you a paper check (antiqued). Savvy Midwesterners know there's a quiet, all-in-one escape just 90 minutes away. We finally decided to purchase just so we could leave. Enjoy reading our tips and recommendations. Do they expect me to fly around the country every year to check in a renterIts so ridiculous that it is par for the course at Bluegreen. get quotes and more. Were at home & my husband calls corporate again. 3 0 obj ConsumerAffairs is not a government agency. Great place for ladies and/or single travelers. Artwork 1 - Artwork 2. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. (800) 818-6890. He asked what the catch was and was told over and over again that there was no catch for this. This profile has not been claimed by the company. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. It is ridiculous that this company expects me to go along with paying them monthly when my rights have been violated and they have disrespected me as an owner. Already have an account? We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice.. One of the many exciting benefits of your RCI subscribing membership is the ability to exchange your Bluegreen Vacation Points for vacations beyond the Bluegreen portfolio. We value your privacy. for ", A verified traveler from Coleman stayed at Pigeon River Inn, "Love the uniqueness of this place! get quotes and more. The portal is pre-sorted by date and proximity to Fallon Park. Results may vary for others. Go CRV is rated with a CC rating from Business Consumer Alliance as of 4/30/2023. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Was this Review? I was never able to get in contact with them because no one ever answered the phone despite being on hold and hearing an automated message for 2+ hours. Gocrv apparently supplies Ble Green Vacations with vouchers for a free weeks resort stay anywhere is the US if you attend a time share presentation. For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. Please describe your experience with this business. My husband was talked into buying into their vacation to be sold timeshare. a0eX.K_gn:zYFg_\5ES2 [orMq,=/ ~D?2j2^_1G?.T~\+"*U0"kc$Od '/m1]Xr ;xbkrj#7+tFkym\S\[O% )S'Ijq=@J.WNt]q+8k kS*}[OzQyD-E9n/6{.1Ux5ofyxs{m='*!!05$yj0'byi?<4ps=i=OgH.>~Y >]nf4]hc7.7}?- See reviews below to learn more or submit your own review. 0 complaints closed in last 12 months. We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. All these properties can be booked without the benefit of timeshare contracts or exchange companies. Registering is the first step in a great vacation experience! Click here for detailed maps of Roanoke. The Amtrak Station code for Roanoke is RNK. Everyone was so kind and courteous. I gave my certificate number six times and the automated voice hung up on me six times. So in total, they tried to get us to pay over $700 for this entire package. One of the ways we achieve this is through periodic resort upgrades that enhance your vacation enjoyment. Representatives from Bluegreen Corp. can help customers find and book fun adventures and excursions during the time they use their timeshare. Explain why you feel it is inappropriate: Login to participate on the website. ", A verified traveler from Litchfield stayed at Twin Mountain Inn & Suites, "We booked this several months in advance. 4 Night Carnival (ta && ta.queueForLoad ? But I would have rather just paid for my room rather than deal with this headache Bluegreen has caused me. close She is the author of, Surviving A Timeshare PresentationConfessions From The Sales Table and Timeshare Vacations For Dummies. In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org. They said we had no way to check availability until we purchased the package. It is by no strange surprise that they pick the bottom of the barrel employees. Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps. Do NOT agree to listen to the phone promotional sale. If we can verify it in our system, an email will be sent to you with your password. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. It's very disappointing and unethical to deal with companies that claim to offer products but never actually does. I hope my Review of horrible Bluegreen Resorts helps some people not get suckered into their timeshare like we and so many people have. BBB Business Profiles generally cover a three-year reporting period. <> Bluegreen is a greedy company that will show no mercy while draining your pockets. This business is in an industry that may require professional licensing, bonding or registration. % 2881 E Oakland Park Blvd STE 205, Fort Lauderdale, FL 33306-1813. 602511860, and a Michigan licensed real estate broker, license #6501315258, 03095 Boyne Mountain Road, Boyne Falls, MI 49713. 2.05/5. We value your privacy. Please do not post a false review. At this point it's thieves stealing right out of my bank account and then forcing me into a potentially dangerous situation. I paid my hundred bucks in fees to register. See reviews below to learn more or submit your own review. Then they offer you free gifts for attending regardless whether you buy in or not. I was able to locate their Facebook group page where they high five themselves on a spectacular numbers (likely taking money from the unsuspecting and naive). Why would I do a Timeshare tour for 2 hours or more and pay all of that money, when I could go directly to Carnival for about the same price? Fireplace in our room made it feel cozy. We too fell for the time share nonsense that is nothing but a lot of hype about what they can provide, but the bottom line they prey on those that do not ask questions. If you're a Bluegreen Vacations Owner, but haven't registered before, there's no better time than now! We paid $199 for a 4 night stay at a Choice Hotel. Bluegreen is a licensed Florida Seller of Travel, Reg. View summaries of the complaint descriptions and responses. WASTE OF TIME! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Type in the email address you registered with. Send Message. We require contact information to ensure our reviewers are real. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-61260235', '');}, 'log_autolink_impression');Cruise priced the same as Carnival.com! No bugs, no complaints. Unsubscribe at any time. 2 0 obj Note: its refundable ONLY IF YOU DON'T USE IT. Get to the end and a skeptical but fill out paperwork to have only my FICO score checked to see what our numbers would look like. I am still fighting with this company and will NEVER use them or even encourage ANYONE to use them. We were told their product was a deeded real estate interest that appreciated in value over timeNOT TRUE! Sounds nice to only pay taxes and fees on a hotel room. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We were told that we wouldnt be required to pay any other hotel charges. Because flexibility matters. If you turned on the air it made a loud screeching sound. It's a small amount of money. I did tell him that the gift card that was given to my husband at the time of purchase was used and he said that was no issue it was complementary and that I would be getting back the full refund. They lied to us about the timeshare we purchased and almost everything about it. I was told that they could not get a supervisor on the phone nor was I able to hold for one to pick up the call. We received a mail notification of our stay which had been changed to a 3 night stay. Well start sending you the news you need delivered straight to you. No big deal. No one can find them. The advertisement is for free 2 night stay, a $50 gift card, then $150 spending toward trip. The $150 spending money is a reimbursement, and must be spent DURING the trip and you are only allowed to submit TWO receipts. The Timeshare tour was a 2:30 PM EST, but we ended up just leaving our room and heading back home at that time. SE, Roanoke, VA 24013. BCA does not accept reviews from current or former employees of the subject business, or from individuals who have received compensation for writing a review. The $50 gift card is redeemable between a 17 day window that you have to claim roughly a month out from vacation. I called to make reservations for the so called free trip. Biggest waste of time and money I have thrown a way in a while! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Resort amenities may feature: large living and dining rooms, fully-equipped kitchens, laundry facilities, pools, hot tubs, saunas, spas and state-of-the-art fitness centers; along with activities such as windsurfing, parasailing, water skiing, and championship golf courses. Join over 220,000 owners who have discovered a better way to vacation with the Bluegreen Vacation Club. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We were told the sales presentation would be no more than 2 hours. Total scam. A link has directed you to this review. I had to pay a deposit of $89 refundable. The presentation is where it went all wrong. 2 0 obj The company delays by only providing off-peak travel dates and requiring you to keep paying to extend the certificate and pay to upgrade everything until your certificate expires and then they dont refund your money. So they extended my end date and we went through the same process of no availability for dates again. Unlike other properties, Bluegreen resorts aren't "out-of-the-box.". Video: https://www.youtube.com/watch?v=qVc7ImQNeS4. All Rights Reserved. Fallon Park permanent cyclocross course is located in the Blue Ridge Mountains of Virginia and encompasses most of Smith Mountain Lake as well as several rivers including the James, New, and Roanoke. They had told us it would be an hour, when we tried to leave after the hour, they would not let us and ended up keeping us there for FOUR HOURS until we had purchased something. Whatever, we go on to enjoy our vacation. I continuously gave dates for different areas of the United States but Gocrv - timeshare vacations could not accommodate any of them. The rate will increase over time as the availability becomes more and more limited, so we recommend booking early for optimal savings. Bluegreen made promises of going on Disney Cruises and going to theme parks using the points we purchased from them. So I have to spend a large amount of money on two separate transactions then hope to get my reimbursement within a 6 week period yeah right, not counting on that if I haven't even received $50 gift card which is basically a REIMBURSEMENT for my own money spent. ! Our content is intended to be used for general information purposes only. Get up to 25% off select hotels on the app, Check prices in Pigeon Forge for tonight, May 2 - May 3, Check prices in Pigeon Forge for tomorrow night, May 3 - May 4, Check prices in Pigeon Forge for this weekend, May 5 - May 7, Check prices in Pigeon Forge for next weekend, May 12 - May 14, A verified traveler stayed at Creekstone Inn, "Only thing is parking is small for hotel. Its location on this page may change next time you visit. After much arguing for 2 hours at the front desk, the resort/hotel manager confirmed that they had already told her that they were gonna COP the room for us that night, and we had to pay nothing. Login. The Bluegreen sales team cannot be trusted. 4,226,408 reviews on ConsumerAffairs are verified. We were sent on our way with the sun going down and nowhere to stay. Websites:There are no additional web sites. This fact does not disparage the company in any way. stream <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> This along with many other misrepresentations, was the reason why we purchased in the first place. At Bluegreen Vacations, we're continually striving to improve the ownership experience through added quality, convenience, value and comfort. In short, I booked this Bluegreen vacation in September for my mother and family to have a nice vacation. Vacation Getaway - 3 Day 2 Night Mini-Vacation Two adults receive 3 days and 2 nights of accommodation in . I was told to call the main number and sort it out with them. 4 0 obj I received an email stating that I would receive the refund within 2 weeks. I would highly recommend not going through this company for their vacation destination products. To post a company review, please follow these guidelines: Please summarize your experience with this business. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Get buying tips about Travel Agencies delivered to your inbox. We were approached while at a Bass Pro Shop (yes, these leeches are EVERYWHERE!) We decline and instead ask for corporate's number. We use intelligent software that helps us . Half way through the call I had enough and politely asked for a Supervisor. Click here for drive times from various cities. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. For example, the following statements, concepts, and benefits are based on lies and half-truths. Save an average of 15% on thousands of hotels with Expedia Rewards. DO NOT CONSIDER BLUEGREEN VACATIONS!!!! Thank you, you have successfully subscribed to our newsletter! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Unsubscribe easily. My advice is if you're contacted by Sundance (GOCRV) saying you will get a free vacation if you listen to a timeshare spill, DON'T DO IT! 2116 Dale Ave. During your getaway, you'll take a tour and discover the many benefits of vacation ownership. Company resolves 93% of complaints brought to its attention from Business Consumer Alliance. Email Address Register Already Registered? Go CRV. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Looking for more information? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Flying into Virginias Blue Ridge - Roanoke (ROA) and taking the courtesy shuttle to a hotel is the easiest way to arrive. Sign up for free now, Sign up for free to participate on the website. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. Paid extra for a 2 bedroom. The Hotel Portal uses the same pricing systems as Expedia, Travelocity, etc., the only difference is that they dont get the profits, our local non-profit does. I already know a refund of my monies for the three certificates will not be reimbursed, but Im writing to prevent others from getting misled. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Customer Service Network Group has closed this file. We pretty much had the hotel to ourselves most of the week, but had an amazing time. Fast forward two days. I was then told that I could have someone else put their name on the time share and come along with myself and my husband on our vacation that had the credit card and the credit score. vacation options. You dont get to stay in the resort that they are trying to get you to buy a timeshare. I was told we would be charged taxes and resort fees in the amount of $107.00 for the 4 nights (including the 1 day early I showed up), and we ended up coming in town a day early, so we were expecting that day to be cut in half as far as the price (as it was not included in the 3 night stay package), as we were instructed on the phone. No. Things we were lied to about when we had our reservation made and upon confirmation of the reservation, where I spoke with Mikel (407-587-8511) 3 weeks ago: -Told there would be a large breakfast at the vacation presentation, which I showed up to and there was no breakfast or food at all. Come to find out, the total cost for taxes, port fees, and tips would have added up to $469.00 (port fees, taxes, and mandatory tips of $12 per day, per guest, for 4 nights), not to mention the $150 i invested up front for this package, and the $107 I paid in resort fees for the room. Well, once you sit through the presentation which wasn't too bad, you get your "voucher" to redeem your "free" hotel not free, we ended up paying a $50 deposit, plus an additional $64 for "fees" for a hotel that we could have gotten for $40 per night. Detailed descriptions of your experience are always the best. Then they charge taxes, booking fees, etc the representative was unable to give me the breakdown of all the fees. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? 1 0 obj They billed card and also charged 150 deposit. For some reason it won't let me add pictures. Well, that 90-minute presentation lasted 34 hours!! As business owners, we are appalled by Bluegreen Resorts activities, we truly wish we had seen what they were doing to us much earlier on. The gift cards are mysteriously gone! It is easier and cheaper to book with the cruise line directly. I attempted to get in touch with them for about 2 weeks without any success. I said I did not want to do that since we would be going for my birthday and to just refund the money. I attended a timeshare in San Antonio and got the hotel free. <>/Metadata 185 0 R/ViewerPreferences 186 0 R>> You are requesting to flag the content of an item as inappropriate. Address: 2116 Dale Ave. Have been on the line waiting for GOCRV to answer for 2 hrs then left my number for them to call back which they never did. Not the weekend dates that I gave them and after 10 minutes on the phone waiting for them to tell me the only days they can book was during the week at a Howard Johnson. Getaway deals: Later that night there was a tornado on the ground right by us that killed 5 people. Finally after about 20 mins, the manager comes out with the most insincere apology Ive ever heard and offers us ONE $50 gift card. CERTIFICATE DETAILS: This certificate is redeemable for a reservation form offering 3 days, 2 nights hotel accommodations for two adults in their choice of several destinations. Vacation Certificate and Voucher Promotion Services. All Rights Reserved. Unsubscribe easily. After subtracting the $100 MasterCard and 10,000 Choice points (which TPG values at $60), I figured we'd be paying a net of . <> A Quiet Retreat Among Rolling Hills After fast-paced, big-city sightseeing in Chicago, families might need a vacation after their vacation. BBB reports on known marketplace practices. Once I got the paperwork home is when I saw the information about the timeshare. Once we did, we found the soonest booking was over 3 months away. You will also have the opportunity to purchase ownership with Bluegreen Vacation Club at that time. I have confirmation numberA1910000304530001 from them for my vacation. We were so excited about this perk and one of the main reasons we purchased.. I let it blow over and inform them We do not wish to proceed with the purchase. Found another number at the Better Business Bureau and called it and stated my issue to the customer service person. It's small claims court at best but I will be getting a lawyer. I have yet to receive that call. I informed him that is not what he just told me and that I was not getting accurate or complete information all the way around. get quotes and more. More Information. In the rolling hills along the Fox River, near beautiful Starved Rock State Park, outdoor fun and indoor surprises await. They will offer you bunk beds you need to pay more to upgrade. Unsubscribe easily. My mother was diagnosed with cervical cancer in 2021 and after a painful journey of chemo and radiation, went on home hospice in June 2022. A Balcony where I watched Canadian geese and ducks play in the river. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.